Refund Policy
Thank you for shopping at Our Website.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.
The following terms are applicable for any products that You purchased with Us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
DEFINITIONS
For the purposes of this Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to:
Focus P&P Ventures Ltd
No 44 Ebitu Ukiwe Street Jabi Abuja, Nigeria
Registration number: 546714
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to the URL accessible from https://ebookempireshop.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
YOUR ORDER CANCELLATION RIGHTS
Even Though We are confident You will enjoy Our products and goods, We understand that you would want or need to cancel Your Order from our Website in certain situations. In order to exercise Your right of cancellation, as described below according to the type of Good, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: [email protected]
We will reimburse You no later than 14 days from the day on which We receive your refund request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
DIGITAL GOODS:
Purchase of One-Time Digital Goods: You are entitled to cancel Your Order within 7 days from the purchase, without giving any reason for doing so, by contacting Our support at the email mentioned above. If a purchased Digital Good performs not as described on the Website, You may contact Our support at any time, and We will examine Your claim, and if found justified, We will refund You. Refunds shall not be granted when there is purchase abuse.
CONTACT US
If you have any questions about our Refund Policy, please contact us:
By email: [email protected]
